Cancellation Policy:

At The Sea Moss Guy Inc., we strive to process and ship your orders as quickly as possible to ensure timely delivery. To maintain efficiency and keep our operations running smoothly, we have updated our cancellation and order modification policy as follows:

Cancellation Policy: Orders can only be canceled within 30 minutes of placing the order. After this time, the order is already in the processing stage, and we are unable to cancel it. We recommend reviewing your order carefully before confirming your purchase.

No Changes After Order Confirmation: Once an order has been placed and confirmed, no changes or modifications can be made. This includes adding or removing items, changing shipping addresses, or altering shipping methods. Our system is designed to process orders immediately to provide you with the best service.

Exceptions: In the rare case of a product defect or an error on our part, please contact our customer service team within 24 hours of receiving your order. We will address the issue promptly and provide an appropriate resolution.

Contact Us: For any questions or concerns regarding your order, please contact us at info@mossupyourlife.ca or call us at 647-972-7047. Our team is here to help and ensure you have a positive experience.